Objectives: “What Managers Need to Know” is a series of short lessons to point out and explain the qualities and capabilities a manager must have today to be effective and to become an outstanding role model in their organization. Managers can no longer sit back and think that text books have all the answers – books hold valuable information and knowledge certainly – but the answers to “how” to manage effectively lie in the more valuable application of all the associated hard and soft skills.
The “What Managers Need to Know” series is also like a big wake-up call to tell the viewer…
“Your success as a manager is dependant upon you, your choices and the effort you are prepared to make towards everything you do.”
It allows managers to see this point very clearly and to gain greater insights into the responsibilities they have towards the people they must supervise and lead, and the organization they are paid to represent. It covers a range of subjects which helps the viewer realize that being “book smart” is just a part of management and leadership – and that being “human in management” and “street smart” play a very significant role.
Style of Delivery: The program is different in that it is not delivered in a theoretical way and is not meant to be a lecture, but is more like a conversation and a sharing of views and ideas, opinions and knowledge laced with experiences as well. It is informal and thought-provoking, prompting the viewer to start to think and ask and seek solutions as the sessions proceed. It is designed to guide you along the pathway to becoming better at what you do and to be blended with face-to-face training at regular intervals where you can interact in workshops, activities and group discussions to gain optimum impact and results.
- The Qualities and Capabilities Required of a Manager
- Management and Leadership Definitions and Differences
- Emotional Intelligence (EI)
- Management Styles
- Communication Basics
- Cross Cultural Communication
- Time Management
- The Delegating Manager
- The Coaching Manager
- Effective Meetings
- Negotiation Skills
- An Overview of Change
Who Should Join: If you are quite new to management or have been in management for a year or two; if you are even a more experienced manager, who has maybe become a little rusty and needs a “refresher” course – then this program is for you.
So if you want to take the first steps to improving your skills and to becoming an effective manager….come along and join us and find out what YOU NEED TO KNOW!